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Store Leader
Full Time
0 applicants
posted over 6 years ago

Job Description

Mission Statement


Accountabilities and Responsibilities


Operational Management

Manage to achieve or exceed standards in a clean and innovative environment, and areas of customer satisfaction, quality and freshly prepared foods

  • Handles customer complaints in a courteous and professional manner
  • Ensures all sales transactions are accurately recorded and all cash handling procedures are followed.
  • Ensures all shift change and cash report duties have been completed accurately per established guidelines
  • Ensures that proper cleaning procedures and materials are used to maintain a clean, organized and sanitary food service operation
  • Ensures proper operation and maintenance of store equipment
  • Monitors and ensures food service items are displayed in an appealing manner offering the freshest product available for the customer
  • Ensures all products are cooked and held per H.A.C.C.P. guidelines
  • Monitors and ensures that store staff keeps shelves and the vault product stocked, rotated and "blocked" to achieve freshnesss and quality standards and easy customer access
  • Maintains food handlers' certification / license as required and ensures store staff has been certified / licensed as well
  • Ensures all items in the store are priced properly
  • Follows prescribed gasoline strategy and ensure store is in gasoline compliance (per DOE requirements)
  • Monitors gasoline competition
  • Maintains a safe working and shopping environment at all times through enforcement of  safety and security procedures
  • Ordering store merchandise
  • Professional relationship with Vendors and outside companies
  • Enforces rules, procedures and policies
  • Executes the company mission, corporate strategy, goals and objectives
  • Performs other duties as assigned by District Leader

Human Resource Management

Manage to achieve or exceed standards in area of employee growth and retention

  • Ensures full compliance with all government regulations to include:  DOL, INS, OSHA, Health Department, and EEOC regulations pertaining to store operations
  • Ensures that store is adequately staffed through effectively hiring and scheduling qualified dependable personnel
  • Counsels employees on job related matters
  • Performs personnel activities related to performance including weekly employee profiles and required evaluations
  • Communicates on a timely basis the information necessary to maintain standard operations, procedures and policies, government inspections, and other "need to know" information to subordinates and superiors
  • Ensures all employees are trained using the prescribed materials, tools, and processes

Administrative / Financial Management

Manage to achieve or exceed standards in area of Acoounting, Controls, and Budgeted profit requirements

  • Achieve or exceed the financial goals within the store's operating budget
  • Completes all daily close out procedures
  • Records and analyzes all accounting information on the Daily Sales Recap
  • Performs pricebook / invoice entry functions daily
  • Maintains accuracy of the perpetual store inventory utilizing the S.A.R.U. Report
  • Conduct and maintain business with Vendors following vendor procedures and policies
  • Enthusiastically supports marketing activities to employees and ensures proper staffing and execution of marketing directives
  • Performs daily banking procedures

Physical requirements

  • This position requires constant standing, bending and reaching with a moderate amount of manual dexterity.  Frequent lifting 1 - 5 pounds and occasionally lifting of up to 50 pounds are required.
  • Ability to perform tasks in all areas of the store which may include exposure to the cold while working in the cooler / freezer and while maintaining the parking lot and exterior areas of the stores perimeter.


  • Must be available to work holidays, nights and weekends as required by the company.
  • A high school diploma or GED equivalent is required
  • Must have minimum 2 years Restaurant / Food Service experience
  • Must complete the Store Leader in Training Program